Customers are responsible for shipping the RMA items to EZPlay, unless you received a DOA or a wrong item. Our outdoor playsets are designed with clear, easy-to-understand instructions so you can do it yourself, saving both time and money, or pick professional. Please note that returns shipping is NOT pre-paid, but will be refunded upon receipt of defective items. Creative Playthings Spring Hill Wooden Swing Set (Made in The USA) for Ages 2 to 12 Years, Includes Kids Climbing Wall, Playground Swings and Slide, 15 x 14 x 11 ft. Our team will work with you through the process. Returns Shipping – Please contact our support staff at to start the Warranty & Exchange process. Wooden playsets are sturdy, but require more maintenance. The most common material backyard playsets are made from is wood. If you are not familiar with how to install or use the products you received, please take some time to go over the included instructions or feel free to contact us with any questions as we are always glad to help. A basic playset with a swing set and slides could be about 500, but more sophisticated playsets that contain multiple more features and types of activity areas could cost 7,000. The 7 Best Backyard Playsets - May 2023 : Reviews & Buying Guide When you equip your yard with one of the best backyard playsets, your kids will thank you for making things more fun Our post has the top reviewed options. If the product has physical damage, damage from outside weather and/or evidence of tampering with the product, it will NOT be eligible for warranty exchanges or any refunds or returns. ![]() Please keep the original packaging and any non-defective items as we will only warranty and replace the defective pieces. Do NOT include any fully functional items or pieces into your Warranty & Returns request. As the largest vinyl swing sets & playset manufacturer in the country, we have a proven reputation for premium craftsmanship & service that sets us apart. vinyl playsets that provide decades of safe, maintenance-free outdoor fun. ![]() Returns must include ONLY the defective pieces. Safety First: Vinyl playsets offer a safer play environment for children with features like rounded edges, splinter-free surfaces. The exposed wood frame can be damaged and undermined by a variety of factors.
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